We’re looking to fill our Program Director position – read through the job description below with details on how to apply at the bottom of this page.

Program Director (FT)

Job Title: Program Director

Supervised By: Executive Director

Supervises: Program Managers, Community Engagement & Performance Manager, Education Specialist, Instructor Team

Classification: Exempt, full-time, salaried

Date: October 2020


Intonation works with young people to experience making music on their own terms, leading to personal growth and the enrichment of their communities . Offered in partnership with schools, park districts, and community organizations, our year-round classes make music accessible to young people by providing them with instruments, instruction, mentorship, and the chance to perform on stages across the city. Each Intonation student takes part in a personal and team approach to practice, setting goals and problem solving; and over time, they gain the confidence to take charge of their direction and seek out new experiences.


The Program Director (PD) is responsible for the direction, strategies, operations, and oversight of all programs; as well as building and maintaining relationships with existing program partners. This also includes training and managing a team accountable to specific functional areas: Program Management, Equipment, Facilities, Community Engagement, Performances, and Technology. The PD works with other Directors to ensure alignment, development, communications, and operations strategies. The PD is a key member of Intonation’s leadership team and will be relied on for expertise in strategic planning, facilitation, problem solving, and proactive measures to drive the mission forward.


Program Planning and Logistics (35% )

  • Create annual programmatic plan in alignment with Intonation’s mission, core values and strategic priorities. Work with leadership to translate the organization’s vision and strategic plan into achievable programmatic steps and goals
  • Create master annual calendar to include all programs and activities
  • Create and track annual master program budget, and provide oversight for Program Managers’ execution of individual program budgets. Conduct quarterly forecasting and build corrective action plans when needed
  • Approve refinements of existing curriculum and development of new curriculum by the Education Specialis and Instructor-Led Curriculum Workgroups
  • Follow major trends in music education and youth development and position Intonation to respond to such trends
  • Supervise creation and efficient execution of student registration systems in line with established department goals and strategic plan objectives
  • Keep abreast of program-related development opportunities, communicating and collaborating regularly with the Development and Communications Department
  • Keep abreast of program opportunities through regular communication and collaboration with the Community Engagement & Partnerships Manager
  • Participate in broader efforts and conversations around collective issues and initiatives in Chicago’s arts education sector

Personnel Management (35%)

  • Hire, train, mentor and supervise assigned staff in collaboration with Operations Director: Program Managers, Education Specialist, and Community Engagement & Partnerships Manager; including recruitment and selection, onboarding, professional development, scheduling and job assignment, performance evaluation; and recommending salary, disciplinary and other personnel actions in accord with procedures
  • Approve instructor hiring and training recommendations, budget, and schedule from Education Specialist informed by input from Program Management Team
  • Approve instructor team assignment recommendations from Program Managers
  • Determine and approve program department pay rates annually as established by the organization’s salary ranges, informed by instructor growth recommendations from Education Specialist
  • Research and recommend professional development opportunities and provide guidance to each team member to strengthen their skill sets and job satisfaction; meet regularly with the team to identify priorities, discuss strategies, and review ongoing projects
  • Collaborate with department managers and the Operations Director on the annual review process for all employees in the department
  • Working with the cross-departmental Directors team, monitor the financial health of the organization
  • Advise Operations Director on recommended disciplinary actions, and execute together according to established protocols

Partnerships and Site Partner Growth (20%)

  • Accountability for all-program-related contracts and RFP/Qs. Oversee execution of contracts by Program Managers, keep abreast of program-related accounts receivable information from Operations Director, and assist as requested. Ensure Managers and instructors are trained on all compliance requirements as communicated by Operations Director
  • Establish relationships with all existing program partners at the Director level
  • Ensure Program Managers and assigned Coordinators are maintaining smooth program operations, ensuring program quality, and sustaining mutually beneficial relationships with all program partners in their portfolios
  • Ensure implementation of systems created by Education Specialist to facilitate and monitor reporting and communication with site partners
  • Facilitate regular meetings with Managers and assigned Coordinators
  • Responsible for Site Partner evaluation and retention, informed by Managers
  • Provide documentation of program elements for RFPs and inform communications to funders and other external parties by the Development and Communications Department

Other (10%)

  • Participate in strategic planning with Board and Staff Directors, translating the vision and strategic priorities into achievable steps
  • Actively promote the mission, vision, and values statements and ensure assigned staff incorporate these beliefs and values into their daily work ethic
  • Serve as an articulate, passionate, and visible spokesperson for Intonation and as a prominent leader throughout the organization, among stakeholders, and in the community
  • Attend and actively participate in required departmental and staff meetings
  • Participate in public-facing and fundraising events whenever possible
  • Protect the organization by keeping information confidential
  • Update job knowledge by participating in educational opportunities and professional networks and
  • organizations
  • Perform other duties as assigned by supervisor


Education and Skills

  • Minimum 5 years of experience in youth development, creative arts management, or related fields
  • Minimum 2 years experience managing a team
  • Minimum 2 years experience with project management and/or program administration
  • Minimum of 2 years experience with curriculum design
  • Experience with program assessment and evaluation preferred
  • Experience with digital music production preferred
  • Experience working with Chicago Institutional partners (Chicago Park District, CPS, ASM, CBO’s) preferred
  • Experience working in The Greater Bronzeville Community preferred
  • Experience preparing program reports and pitches for various audiences preferred
  • Knowledge of trends in the youth development and creative arts sectors
  • Knowledge of best practices in youth development, especially related to diversity, equity and inclusion
  • Web literate and proficient use of Gmail, Google Drive, Google Docs, Microsoft Office, and Social Media



  • Passion for engaging youth and the immediate community in program strategies
  • Ability to cultivate relationships with a diverse constituent base. Relationships in the youth development sector, music, arts, and within Intonation’s geographic service area a plus!
  • Strong communication skills (verbal, written, oral) and responsiveness
  • Impeccable attention to detail
  • Ability to make confident independent decisions
  • Musical skills and industry connections are a bonus
  • Flexible, organized, reliable, enthusiastic, patient, self-starter, excellent ability to multitask and juggle multiple large-scale projects
  • Strong interpersonal skills and experience working with a variety of personalities



  • Intonation is currently working remotely and taking all necessary precautions due to COVID-19. This position will likely remain remote for the foreseeable future (at least through 2020), until we have a re-entry plan in place with the Chicago Park District. This position will likely require regular time in our Bronzeville-based office once it is safe to return
  • Travel to various environments is required: an office, school buildings, park district field house. Space might not be fully accessible
  • Access to a car and a clean driving record is helpful
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to operate office equipment. The employee must frequently lift and/or move objects up to 25 pounds and occasionally lift and/or move objects up to 50 pounds
  • This is a full-time position. Evening and weekend work are regularly required as the schedule is often determined by the shifting needs of the organization
  • Applicants must undergo background checks, fingerprinting, mandated reporter training, and other related tasks as necessitated by compliance with program partners and funders
  • Workplace is a smoke- and drug-free environment
  • Equal Employment Opportunity: It has been and will continue to be the policy of Intonation to be fair and impartial in all of its relations with its employees and applicants for employment and to make all employment-related decisions without regard to race, religion, color, national origin, age, sex, gender identity, disability, or any other categories protected by federal, state, or local law. This policy applies to recruitment, hiring, training, promotion, and all other personnel actions and conditions of employment such as compensation, benefits, layoffs and reinstatements, training, tuition assistance, and disciplinary measures. Decisions regarding employment and promotion will be based solely only upon valid job- related factors
  • Any employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of Intonation staff. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment



  • Salary range is $45,000-$55,000 per year, commensurate with experience
  • Flexible working schedule
  • Remote work position at least through the end of 2020
  • Health benefits available
  • PTO / Paid Holidays
  • 401(k) available


  • Submit cover letter, resume, and salary requirement to programdirector@intonationmusic.org
  • Women, BIPOC, Bronzeville residents and individuals with disabilities are strongly encouraged to apply
  • Please write your name (Last, First) in the subject line of your e-mail. Incomplete applications will not be accepted. The position begins as soon as possible. NO PHONE CALLS PLEASE.